STaying in contact

Staff staying in touch with children

Teachers have been meeting virtually during the holiday and last week all staff had some training in how we can safely make contact with children while they are at home. We’ll now move our support on to include making regular contact with children or families to check on welfare and offer support and encouragement with home learning tasks.  While some direct online teaching may take place, teachers will mainly be providing a mentoring or coaching style of support while schools are closed.


Staff will be making contact with all children or their family’s at least once every two weeks.  We will be offering support and advice about home learning and checking on pupils and their family’s welfare.  All families or children will be asked similar questions including those to establish that children and families are well and have enough food. We will contact some families or children more often if needed.  Staff will keep a log of all contact with children.

Video chat rules


Please talk to your child to ensure they understand the following rules.  When staff are part of a video call they will insist on these rules.  We will encourage children to apply these rules when using video calls to communicate with friends and family.

Emails to the parent email address are monitored by Su and Faye and forwarded to other members of staff as needed. Children can contact their teacher by email or by posting a private comment on a learning task or by posting a comment on the class stream.


If we are unable to make contact with families and have concerns about a child’s welfare, we will escalate our concerns to the Education Welfare Service or Children’s Social Care.  If your child is not online we will try to make contact by telephoning you. 


Berrynarbor VC Primary 


Nr Ilfracombe


 EX34 9SE


 01271 883493

West Down School 

West Down 

Nr Ilfracombe


EX34 8NF


 01271 863461